Your account
Your plan and paying Tendroom
Updated October 18, 2026
Your plan is under Settings → More → Plan & usage, which only the owner can see. Every tool is included in the price. If a tool isn't on your Tools page yet, request it there at no extra cost.
Pricing
| What | Monthly | Yearly |
|---|---|---|
| The plan: every tool, 3 people on your team (including you) and 100 GB of storage | $29 | $290 |
| Each additional person | $8 | $80 |
| Each additional 250 GB of storage | $10 | $100 |
Everyone on your team counts toward your plan, including people who haven't signed in yet. You pay for the number of people and the storage your plan allows, even if you use less.
Your one-month free trial, with no card required, starts the day Tendroom sets up your business, not the day you first sign in. There's one free trial per business. New businesses are billed monthly; to pay yearly, email support@tendroom.com.
Add people or storage
- On Plan & usage, the People and Storage cards show what you're using.
- Select Ask for more people or Ask for more storage, choose the total you need, and send the request.
- Tendroom adds it and emails you. The extra works as soon as it's added, and the new price starts with your next payment, with nothing more to pay for the current period.
Until more people are added, you can't add anyone past your plan's limit. Storage is used by gallery files, receipts and task photos. To lower your plan, email support before your next payment.
How you pay
For now, Tendroom bills you by hand: you receive an email about each payment, and nothing is charged automatically. Automatic payments by card or bank account aren't open yet. When they are, Plan & usage shows Add payment method.
If a payment is late
If your trial or a paid period ends without a payment:
| When | What happens |
|---|---|
| The day after it ends | The payment is overdue, and the owner sees a notice in the portal. Everything else works as usual. |
| 21 days after it ends | Staff can't sign in until the payment is made. Uploads, imports and connected apps pause. Owners and admins can still sign in, and your clients' links and emails keep working. |
| 60 days after it ends | Tendroom may suspend the business, after warning you. Your portal, contact page and client links go offline. Nothing is deleted, and owners and admins can still download your data from tendroom.com. |
Plan & usage shows the exact dates. If something is wrong, email support@tendroom.com before it gets that far.
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Still need help? Email support@tendroom.com.